Shipping policy
Shipping Policy
Last updated: September 7, 2026
At Sersit, we want to make your shopping experience simple and convenient.
Free Shipping
Free standard shipping is available on all Sersit orders.
There is no minimum order value required to qualify for free standard shipping.
Order Processing
Because our products are made to order, each item requires processing and production before it is shipped.
Orders are generally processed within 2–7 business days.
Processing times may occasionally take longer during holidays, sales, launches, or periods of unusually high order volume.
Estimated Delivery
After your order has been processed and shipped, delivery times vary depending on the destination, carrier, and other circumstances.
Typical estimated delivery times are:
United States: approximately 5–12 business days after shipment
Canada: approximately 7–15 business days after shipment
United Kingdom: approximately 5–12 business days after shipment
Australia & New Zealand: approximately 7–15 business days after shipment
Other eligible international destinations: approximately 7–20 business days after shipment
These are estimates, not guaranteed delivery dates.
Shipping delays can occur because of carrier delays, weather, customs processing, holidays, incorrect delivery information, or other circumstances outside our control.
Order Tracking
When tracking information is available, we will provide it through your order or shipping confirmation.
Please allow some time for tracking information to become active after the order has been shipped.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply if the order needs to be reshipped.
Customs and Import Charges
For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.
Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.
Delayed or Missing Orders
If your order appears to be delayed or has not arrived within a reasonable period after the estimated delivery window, please contact us at:
Please include your order number so we can assist you.
If an order is confirmed lost or another issue occurs, we will review the situation and determine the appropriate solution.
Contact
Sersit
Email: sevenninefive@gmail.com
Website: sersit.com